GOOGLE has finally issued a Nest update to patch up a bug that could leave homeowners high and dry in situations of burglaries and theft.
Last month, an update titled 1.69 for Nest Cam models made all night vision footage blurry.
Daytime footage had been largely unaffected.
But that didn't stop the bug from scuppering a Nest customer's chances of capturing footage of their car being broken into overnight in October, according to 9to5Google.
The footage may have been valuable in a police investigation to catch the thief.
"Video quality is probably the worst of any smart doorbell at the moment since firmware 1.69," one customer wrote on X (formerly Twitter) earlier this month.
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According to affected users, advice via a Google help forum told customers to clean their cam lenses when they first complained of the 1.69 update.
Fortunately, Google has since confirmed that the issue is a software bug, and that an update is now rolling out to Nest Cam models.
Check if yours is on the list, here:
- Nest Cam (battery)
- Nest Doorbell (battery)
- Nest Doorbell (wired, 2nd gen)
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The roll out began yesterday.
Though it is likely to become available to all customers in the coming weeks.
Keep an eye out for an update titled 1.70.
Google Earth – the key facts
Here’s what you need to know…
- Google Earth is a computer program that provides detailed views of Earth
- It renders a 3D representation of Earth, largely based on satellite imagery
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