{"id":43968,"date":"2023-11-07T17:39:29","date_gmt":"2023-11-07T17:39:29","guid":{"rendered":"https:\/\/histarmar.net\/?p=43968"},"modified":"2023-11-07T17:39:29","modified_gmt":"2023-11-07T17:39:29","slug":"disney-subscribers-warned-new-cheap-plan-is-blocked-on-popular-tv-service-used-by-millions-check-if-youre-affected-the-sun","status":"publish","type":"post","link":"https:\/\/histarmar.net\/world-news\/disney-subscribers-warned-new-cheap-plan-is-blocked-on-popular-tv-service-used-by-millions-check-if-youre-affected-the-sun\/","title":{"rendered":"Disney+ subscribers warned new cheap plan is blocked on popular TV service used by millions – check if you're affected | The Sun"},"content":{"rendered":"

SOME Disney+ subscribers may notice that they're not able to take advantage of the streaming service's new cheaper plans on their TV box.<\/p>\n

The company recently changed prices, introducing an ad-supported tier for \u00a34.99 a month.<\/p>\n

<\/p>\n

A standard subscription with fewer perks than before costs \u00a37.99.<\/p>\n

But to keep all the bells and whistles you now have to pay \u00a33 more, at \u00a310.99 per month.<\/p>\n

Unfortunately for some viewers watching via Virgin Media they're stuck with the most expensive option only.<\/p>\n

For some reason, the company's set-top boxes don't allow you to access Disney+ with either of the new standard plans.<\/p>\n

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If you subscribe to Disney+ through Disney directly and attempt to sign in with a standard account on your Virgin Media box it won't let you access anything.<\/p>\n

And it's not possible to sign up to standard via Virgin either.<\/p>\n

Confused users are met with a message which reads: "You are subscribed to Disney+ Standard with Ads which is currently not available on this set-top box.<\/p>\n

"Please use another device."<\/p>\n

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It's not clear why Virgin Media's boxes don't allow Standard subscriptions, but it's website says: "For now, we only offer the Disney+ Premium plan.<\/p>\n

"If you\u2019d like to move to a different tier, you\u2019ll need to cancel your subscription with us by logging in to your\u00a0My Virgin Media\u00a0account before signing up with Disney+ directly."<\/p>\n

A possible workaround for those who do want to subscribe to Disney+'s standard tiers is by watching via your smart TV.<\/p>\n

Most smart TVs will have the Disney+ app available to download so you can watch using any type of account.<\/p>\n

The two new standard tiers limit customers to streaming content at a resolution of up to 1080p.<\/p>\n

Only two devices can watch anything from the same account at the same time too.<\/p>\n

The premium tier lets viewers stream content with a resolution of up to 4K in ultra HD, with up to four concurrent streams permitted.<\/p>\n

What’s on Netflix, Disney+ and Amazon Prime?<\/h3>\n

Looking for a new Netflix series to binge or the best movies to watch on Amazon Prime? We have you covered…<\/p>\n