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Christmas is still days away, but Walmart is already preparing to streamline the process of returns in order to mitigate the surge in crowds after the holiday.
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On Monday, the retail behemoth launched a return service with FedEx in which customers can send back a product without having to leave their homes.
Customers who wish to return any item they bought in-store, online or from a third-party vendor in person can also start their return process online through the Walmart app or website.
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Certain stores will also dedicate specific locations where customers can make returns while maintaining social distancing guidelines, Fulcher said.
"Combined with a year unlike any other, we knew it was time to look at our return policies and processes to ensure they were safe and headache-free," she said.
This isn't the company's first effort in trying to stem the surge in traffic, which could pose a threat to the health of customers, around the holiday season.
In November, Walmart spread out its holiday deals over three weekends rather than holding its traditional one-day Black Friday event in order to reduce crowds in its stores.
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In an effort to steer more shoppers away from its stores, the retailer also advertised that the majority of its major deals will be offered online.
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