TV Licence warning: New email scam targets unsuspecting Britons – ‘beware!’

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TV licence payments must be made by those who are watching live television on any channel throughout the UK. With the free TV Licence abolished for over 75s, except those in receipt of Pension Credit, more people are likely to be paying the licence than before. And it appears criminals are attempting to cash in on TV Licence payments themselves through unscrupulous means.

Another email scam is circulating, relating to the licence fee, urging Britons to pay quickly or lose their coverage. 

The email reads: “Today is your last chance to remain licensed. You won’t be covered if you let your licence expire.

“As we couldn’t take the latest payment from your bank account, this amount will also need to be paid when you set up your new direct debit.

“To change your payment method, have a look at your options. All you need to do is make sure there’s enough money in your account.

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“If you prefer to pay the missed amount now, you can sign in online and pay using your debit or credit card.

“While you’re signed in, please make sure we have your correct bank details.”

The email also references a lengthy licence number, alongside the expiry date.

However, Britons should always check the number which is quoted within such correspondence.

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If it doesn’t match the licence number they have from official correspondence, then this is likely to be a warning sign a scam is taking place.

The scam email also asks Britons to click a link where they can fill out their banking information.

This could potentially be extremely dangerous, as it would allow criminals to have access to personal and sensitive information. 

Several people warned others of the scam circulating, urging them to be on guard about the situation. 

One Briton wrote: “Don’t follow any links, and try not to open them. Be wary of TV Licence scams – they are very convincing.”

A second said: “Had two ‘your TV licence will be cancelled’ scam emails yesterday. 

“They’re out in force, they can look real, be on your guard!”

And a third commented: “Received an email purporting to be from TV Licensing saying direct debit had been stopped.

“Said to follow link on email to set up new direct debit and check bank details – beware, people.”

For those who have already entered personal details on a suspicious website, TV Licensing encourages individuals to reach out to Action Fraud.

If information inputted includes card or bank account details, then Britons should speak to their bank immediately to see if the payment can be stopped and protect their account.

The company also provided some warning signs to look out for when it comes to scam correspondence.

TV Licensing will always include the name of the individual and part of their postcode in emails, rather than simply an email address or the phrase ‘Dear Customer’.

All emails are sent from [email protected] or [email protected], and therefore correspondence from alternative addresses is likely to be false.

TV Licensing has confirmed it will never ask for card details to make a missed payment until a person has signed in using their licence number, surname and postcode.

The company will never contact Britons about a refund or cheaper licence unless individuals have reached out to TV Licensing about this first. 

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