PIP update as DWP changes seek to aid applicants even more

State pension: People 'rely on the DWP' to get sums right

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The disability equality charity Scope shared that 67 percent of PIP applications are overturned but an update to the guidelines could smooth out the process. New applicants are also warned of understating their conditions and requirements could see them being denied the almost £8,000 yearly benefit.

There is a range of assistance available for new PIP claimants to help them be part of 33 percent of applications that succeed if they are truly eligible. 

From GPs to social workers and charities like Scope as well as a range of application processes to choose from to help accommodate different applicants.

Now, an updated DWP guideline has provided clarity and simplicity for making PIP claims over the phone. 

The DWP has clarified a National Insurance number is not required for applicants to start the claim process.

An NI number is needed to complete the claim but is not necessary for the initial phone call that ignites the claim. 

Additionally, the phone call can be made by someone that supports the claimant although the claimant must be present so they can confirm this relationship and that their supporter has their permission to make the call. 

These guidelines and details are for new PIP claims only, and those that have already claimed PIP or have a general enquiry about it are advised to rather contact the Disability Service Centre.

For claimants looking to use the telephone application system, Government guidelines advise that they should have their basic information ready before calling. 

This information includes:

  • The applicants full name
  • Their date of birth
  • Full address including their postcode
  • A daytime contact number
  • A National Insurance number if they have one
  • Nationality or immigration status
  • Bank or building society account details where the payments will be made into
  • Their GP or any other health professional’s details.

Additionally, claimants will need to provide details of the following:

  • Any recent stays in hospital, a care home or hospice
  • Any time they have spent abroad for more than four weeks at a time over the last three years
  • Any pensions or benefits they or their family members receive from a EEA state or Switzerland
  • If they are working and paying insurance to an EEA state or Switzerland.

There are two aspects of PIP, both of which have varying rates depending on one’s level of difficulty and tasks they struggle with. 

The daily living aspect provides £60 on the lower rate and £89.60 on the higher rate, whilst the mobility part pays £23.70 on the lower rate and £62.55 on the higher rate.

Claimants are reminded that they do not necessarily need to have a physical disability in order to claim the mobility aspect of PIP. 

To be eligible for PIP, all of the following must apply to the claimant:

  • Be over the age of 16 but under the state pension age
  • Have a long-term physical or mental health condition or disability
  • Have difficulty doing certain everyday tasks or getting around
  • Expect these difficulties to last for at least 12 months from the date they started.

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