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Cybercriminals are pretending to be Amazon workers in order to steal people’s personal information, according to a recent report.
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The AARP on Thursday detailed several scams involving criminals pretending to be from Amazon’s customer service or security teams. The scams were all reported on AARP’s fraud helpline, according to the report.
In one instance, a man called a number he thought was for Amazon’s customer service in order to help his wife get back into her account. According to the AARP, the number turned out to be for a scammer who tried to sell the man a fake $999 computer program to help prevent hacking on his computer.
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The man ultimately refused to send the money order the fake computer company was asking for, AARP reported.
However, some of the other victims of these scams weren’t as lucky, according to the website.
One woman got an email that appeared to be from Amazon and ended up giving the scammers her Social Security number, her credit card numbers and access to her devices, AARP reported.
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Another woman reportedly received an email from the “Amazon Security Team,” asking for her address and credit or debit card number in order to unlock her account and get a refund on a fake charge that the email said had been processed on her account.
The email address ended in .ng, according to the AARP, which indicates it was from Nigeria. The woman did not send her information and instead reported the incident to the FBI, the AARP said.