BT email 'down' as users report mysterious problem | The Sun

BT'S email service is suffering an outage just as people wake up to check their inbox.

Some customers are apparently having problems accessing their account.

"BT email is apparently down," one user tweeted.

"I can’t log into my BT. Is there an outage?" another said.

"Can't login to BT online at all," a third added.

It's not clear what has caused the issues.

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The Down Detector site reports a huge spike in online complaints at around 8am.

There's no telling how wide spread it is as yet.

But Down Detector has received hundreds of reports.

BT's own website has been open about the problem.

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It seems the outage relates to logging on via BT's webmail site.

If you're using an app on your iPhone or Android device, it should work fine.

"We've had reports of a problem access BT Mail via webmail," the site says.

"If you can't access your email account via webmail, please use an Email client.

"We are working to establish what's wrong and will provide updates soon. Sorry if you're affected."

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