Barclays warning as 78-year-old pensioner caught up in £1,000 scam – ‘hang up!’

Woman loses her life savings to text scam

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Barclays is a familiar name and millions of Britons will conduct their banking affairs with the provider each year. However, cybercriminals are looking to exploit this knowledge in order to target unsuspecting individuals. This was the case for one woman who found herself nearly falling for a scam which involved her bank details and a contact from a supposed police officer – who was actually a scammer.  It all began when a 78-year-old woman received a concerning phone call from someone who claimed to be a police officer. The individual in question cited the name of PC Jenkins, and said they were based at Ealing Broadway police station.

The caller then told the pensioner that a man had been arrested and was taken into custody for using a cloned bank card with her details – a worrying prospect.

The supposed police officer then informed the woman that £1,000 had been taken from her bank due to the fraud. The woman, worried about being parted with her money, remained on the phone to find out more about the matter.

The caller in question then told the victim that the man in custody was stating he lived at the same address as her, something she evidently had no knowledge of.

Now questioning the caller, the pensioner began to ask for further details about the matter, and requested the individual to identify himself once again.

She was then shocked when the caller disconnected the phone call, leaving her with concerns as to what this correspondence could be about.

The 78-year-old woman then visited her Barclays bank. The branch assured her that no money had been taken from her account, and that she had been the subject of a scam phone call.

The post from the Metropolitan Police described the matter as a “close call”, and added: “These scams are real and happening every week. If you have fallen victim to these criminals, please report it.

“If you are or know someone who is vulnerable or who may fall victim to this type of scam, please contact us using: [email protected]

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While the motive of this particular caller was not uncovered, it is likely the woman may have been close to falling victim to a bank-related scam.

Scams of this type in the past have seen Britons asked to provide their bank details in order to secure their account, or involved people being asked to transfer money to a new account which has not been compromised, in order to allegedly keep money safe.

However, this serves as an elaborate ruse often undertaken by criminals who are constantly thinking of unscrupulous means to rob Britons of their hard-earned cash.

When unsuspecting individuals provide their details to someone who they believe is genuine, they are actually putting themselves at risk. These fraudsters can make off with the information, sometimes selling it onto others and thus leaving Britons vulnerable to other attacks.

But some criminals will use the information to harvest money from a person’s bank account, an endeavour which could leave the victim penniless, a devastating outcome. 

Unfortunately, it is older or vulnerable people who can often fall victim to this kind of scam, particularly if a caller tries to confuse them or lead them into a false sense of security. 

While many may believe they are wise to scam correspondence, there is still the potential they could be targeted in the future. 

As a result, Britons are urged to constantly be on their guard to protect themselves. 

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A Barclays spokesperson spoke to about the matter.

They said: “We have every sympathy with our customer, who was the victim of a scam. 

“We urge everyone to stay vigilant to the threat of scams and would emphasise that no bank or any other trusted organisation would ever ask a customer to withdraw money or move funds to another account to keep it safe. 

“If you are asked to do this, hang up and end the conversation immediately and contact your bank directly to let them know.”

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