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Barclays has announced it will be closing 14 more branches across England and Wales in June as customers make fewer visits. This marks the bank’s third round of closures confirmed since the start of the year, bringing the total number of Barclays branches to be shuttered up to 69 in 2023.
A statement on Barclays’ website reads: “Our branch network and the colleagues who work in them remain a vital part of what we offer our customers.
“Yet with customers visiting our branches less and less each year, we must constantly assess how and why our branches are used and make decisions based on that insight.
“There will be times when this means that we will make the difficult decision to close a branch.”
The full list of 14 Barclays branch closures in June includes:
- Rhosmaen Street, Llandeilo, Wales – June 23, 2023
- 38/42 High St, Mold, Wales – June 30, 2023
- Station Street, Saltburn-by-the-Sea, England – June 30, 2023
- Fore Street, Tiverton, England – June 28, 2023
- 106 High Street, Honiton, England – June 23, 2023
- The Square, Caterham, England – June 23, 2023
- Woodcote Road, Wallington, England – June 28, 2023
- Sandgate Road, Folkestone, England – June 23, 2023
- Market Place, Chippenham, England – June 23, 2023
- The Square, Holmes Chapel, England – June 27, 2023
- Victoria Square, Holmfirth, England – June 23, 2023
- Stanley Road, Bootle, England – June 30, 2023
- High Road, Loughton, England – June 22, 2023
- Chesterton Road, Cambridge, England – June 28, 2023.
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Barclays is pursuing a more “flexible” approach to reach customers, with Barclays Local sites and banking pods to still bring face-to-face support in areas where footfall has reduced.
Barclays said it is expanding Barclays Local by over 70 sites in 2023, and up to 10 banking pods are expected to be rolled out across the UK during the summer.
Under the new model, the bank works with local councils and communities to arrange a presence in places such as town halls and libraries, offering in-person banking support.
Barclays Local colleagues are there to provide in-person assistance, helping customers with their everyday finances and money management needs. Each Barclays Local also offers free digital skills workshops and fraud and scams awareness events for the community.
In addition, six electric vehicle (EV) banking vans will be added to the existing fleet of 10, stretching Barclays’ reach even further to help customers in remote locations.
Barclays has said it will continue to review its physical sites – including branches, pods and pop-ups – depending on usage, with a flexible approach to enable the bank to match its presence more closely to local community needs.
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Commenting on the Barclays Local sites and banking pods, Jo Mayer, head of everyday banking at Barclays UK, said: “Barclays Local provides a flexible way to reach customers in new locations and retain a presence where customer footfall has reduced, bringing face-to-face support to convenient locations.
“As visits to branches continue to fall, we need to reimagine where and how we show up to provide the best service for customers now and in the future.
“Our new banking pods and community pop-ups help us to tailor our in-person support for each location, including support with digital skills. In areas where we close a branch, we will maintain our presence in that community offering an alternative face-to-face solution.”
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