Home » Markets » Government warns airlines on refunds, allows 5% of flights to halt
Government warns airlines on refunds, allows 5% of flights to halt
Boeing CEO: Coronavirus set air traffic levels back 3 years
Boeing President and CEO David Calhoun discusses aviation recovery amid coronavirus, its set back with 737 Max complications and supporting suppliers.
Get all the latest news on coronavirus and more delivered daily to your inbox. Sign up here.
Continue Reading Below
The Department of Transportation warned airlines against "unfair or deceptive" refund policies after receiving a record number of complaints from customers during the coronavirus pandemic.
DOT also announced airlines receiving government aid under the Coronavirus Aid, Recovery and Economic Security (CARES) Act will be allowed to stop up to 5 percent of scheduled flights.
Passengers screened by the Transportation Security Administration has rebounded from April lows, but are still down around 90 percent.
MAJOR AIRLINE MAKES POLICY CHANGE AS MORE PHOTOS EMERGE OF PACKED PLANES
The department said it received 25,000 air travel service complaints and inquiries in March and April, far above the 1,500 complaints and inquiries it gets in a typical month.