Home » Business » Taylor Swift ticket fiasco: Ticketmaster cancels public sale of 'The Eras Tour' due to high demand
Taylor Swift ticket fiasco: Ticketmaster cancels public sale of 'The Eras Tour' due to high demand
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Ticketmaster has canceled the public sale of Taylor Swift's "The Eras Tour" after high demand in the pre-sales.
"Due to extraordinarily high demands on ticketing systems and insufficient remaining ticket inventory to meet that demand, tomorrow's public on-sale for Taylor Swift | The Eras Tour has been cancelled," Ticketmaster shared on Twitter Thursday.
Tennesee Attorney General Jonathan Skrmetti launched an investigation into Ticketmaster on Thursday due to amount of issues raised by customers throughout the Swift pre-sales.
"Tennessee Attorney General Jonathan Skrmetti is concerned about consumer complaints related to @Ticketmaster. He and his Consumer Protection team will use every available tool to ensure that no consumer protection laws were violated," his office tweeted Wednesday.
14 million people attempted to buy Taylor Swift pre-sale tickets on Tuesday, Ticketmaster's largest shareholder has claimed.
Greg Maffei, CEO of Liberty Media, opened up about the ticket fiasco during an appearance on CNBC's "Squawk on the Steet." Verified fans were given codes to enter the Ticketmaster pre-sale on Tuesday, but many claimed their codes did not work.
"It’s a function of Taylor Swift. The site was supposed to open up for 1.5 million verified Taylor Swift fans," Maffei said. "We had 14 million people hit the site, including bots, which are not supposed to be there."
The demand "could have filled 900 stadiums," he said.